Case Studies

Helping a world-class facility services company raise cleaning efficiency by 25%

Written by Admin | Feb 26, 2026 1:59:14 PM

The Challenge: Outdated Tools, Rising Risks

Hospitals face constant challenges in keeping environments safe from bacteria and viruses. At Central and North West London NHS Foundation Trust (CNWL), supported by OCS — one of the UK's leading facility services providers — traditional cotton socket mops were slowing down cleaning, spreading dirt rather than removing it, and creating unnecessary strain on staff. On top of that, the system was unsustainable, with non-recyclable plastic mop heads and excessive chemical use. OCS and CNWL needed a more hygienic, efficient, and sustainable solution to meet strict infection control standards — without the burden of running an in-house laundry facility.

The Vileda Professional Solution

OCS made the switch to Vileda Professional's r-MicroOne Premium CombiSpeed Pro single-use microfiber mops. This step-change in technology solved multiple challenges at once:

  • Removes 99.9% of bacteria and viruses (independently tested)
  • 88% sustainable materials and fully recyclable after use
  • Pre-dosed system eliminates double dipping and cross-contamination risks
  • Lightweight, ergonomic design reduces staff strain
  • 30% more floor coverage versus traditional cotton mops

With hands-on onboarding, training, and account management from Vileda Professional, staff quickly adapted to the new system and achieved consistent results across sites.

 

Proven Results

By investing in Vileda Professional, OCS and CNWL achieved:

Result

Impact

25% faster cleaning times

Across facilities

Safer, healthier staff

With reduced back and shoulder strain

Waste reduction

By cutting down on plastic and chemicals

25% of staff hours reallocated

To other services

Net Zero 2026

Strong progress toward CNWL and OCS's target

 

A Partnership for the Future

With measurable improvements in both hygiene and efficiency, OCS intends to roll out Vileda Professional's solutions across more than 65 CNWL healthcare sites. For hospitals and healthcare providers everywhere, the message is clear: smart cleaning isn't just about efficiency — it's about protecting lives.